Terms of service

TERMS OF SERVICE
Daily Routine Co.
Last updated: 19 September 2026

1. ACCEPTANCE
1.1 These Terms of Service ("Terms") govern access to and use of this website ("Platform"), operated by Daily Routine Co. ("Company", "we", "us").
1.2 By accessing the Platform or placing an Order, you agree to be bound by these Terms, together with our Privacy Policy, Shipping & Delivery Policy and Return, Refund and Cancellation Policy, which are incorporated by reference.
1.3 If you do not agree to these Terms, you must not use the Platform.
1.4 These Terms are published in accordance with the Information Technology Act, 2000, the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020.

2. BUSINESS MODEL
2.1 The Company operates a curated retail model. Products are sourced from third-party manufacturers and fulfilment partners in India, and are despatched either by the Company or directly by such partners.
2.2 The Company is the seller of record for every Order and remains responsible to the Customer for that Order, irrespective of the despatching party.
2.3 Where an Order is despatched directly by a fulfilment partner, packaging or enclosed documentation may bear that partner's name. This does not alter the Customer's rights under these Terms.

3. ELIGIBILITY
3.1 Use of the Platform is available only to persons competent to contract under the Indian Contract Act, 1872.
3.2 By transacting, you represent that the information you supply is true, accurate, current and complete.
3.3 The Company may refuse service to any person at its discretion.

4. CUSTOMER INFORMATION
4.1 You are responsible for the accuracy of the delivery address, contact number and email address supplied at checkout.
4.2 The Company is not liable for non-delivery, delay or loss arising from incorrect or incomplete information supplied by you.

5. PRODUCTS AND DESCRIPTIONS
5.1 The Company endeavours to describe every product accurately, including material composition.
5.2 Handcrafted products exhibit natural variation in grain, colour, texture and finish, inherent to the material and not a defect.
5.3 Product images are representative; colour reproduction varies with device display settings.
5.4 Products described as vegan leather or PU leather are synthetic materials and are not represented as animal leather.
5.5 The Company may add, modify, suspend or discontinue any product at any time.

6. PRICING AND PAYMENT
6.1 All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
6.2 Prices are subject to change. The price applicable to an Order is that displayed at the time of placement.
6.3 An Order constitutes an offer to purchase. A contract is formed only upon confirmation by the Company following verification of payment.
6.4 Where a product is listed at a manifestly incorrect price arising from technical or clerical error, the Company may cancel the Order and refund in full. Such cancellation gives rise to no claim against the Company.
6.5 The Company does not store payment credentials.

7. ORDER ACCEPTANCE, AVAILABILITY AND REJECTION
7.1 The Company may accept, reject or limit any Order, in whole or in part, including where: (a) stock is unavailable at a fulfilment partner; (b) payment is unverified, reversed or suspected fraudulent; (c) the delivery location is unserviceable; (d) quantities are inconsistent with retail consumption; or (e) the User has engaged in conduct described in Clause 9.
7.2 Availability displayed on the Platform is indicative. Where a product is found unavailable after Order confirmation, the Company shall notify the Customer within two (2) Business Days and shall, at the Customer's election, substitute, delay, or cancel and refund the Order in full.
7.3 Where an Order is rejected after payment, the amount received is refunded in full.

8. DELIVERY
8.1 Delivery timelines stated on the Platform are estimates and not guarantees.
8.2 Risk in the products passes to the User upon delivery.
8.3 Delivery is governed by the Shipping & Delivery Policy.

9. PROHIBITED CONDUCT
9.1 You shall not: (a) use the Platform for any unlawful purpose; (b) reproduce, scrape, republish or exploit any content without written permission; (c) place Orders using false identity or fraudulent payment instruments; (d) interfere with or attempt unauthorised access to the Platform; (e) introduce any virus, malicious code or automated retrieval system; or (f) resell products in a manner misrepresenting their origin.
9.2 Breach entitles the Company to suspend access, cancel Orders and pursue available remedies.

10. INTELLECTUAL PROPERTY
10.1 All content on the Platform, including the mark "Daily Routine Co.", is the property of the Company or its licensors, protected under the Copyright Act, 1957 and the Trade Marks Act, 1999.
10.2 Third-party trademarks, including device compatibility references, belong to their respective proprietors and are used solely for descriptive purposes. No affiliation or endorsement is claimed.

11. THIRD-PARTY LINKS AND SERVICES
11.1 The Platform may link to third-party websites and integrate third-party services, including payment gateways and logistics providers. The Company does not control and is not responsible for their content, policies or performance.

12. DISCLAIMER OF WARRANTIES
12.1 The Platform and services are provided on an "as is" and "as available" basis.
12.2 Nothing in this Clause excludes any warranty or right that cannot be excluded under applicable law.

13. LIMITATION OF LIABILITY
13.1 To the maximum extent permitted by law, the Company's aggregate liability in respect of any Order shall not exceed the amount actually paid for that Order.
13.2 The Company is not liable for indirect, incidental, consequential or punitive loss, including loss of profit, opportunity or goodwill.
13.3 Nothing limits liability for fraud, or for death or personal injury caused by negligence, or any liability that cannot lawfully be limited.

14. INDEMNITY
14.1 You agree to indemnify the Company against claims, damages, losses and reasonable legal costs arising from your breach of these Terms or violation of any law or third-party right.

15. FORCE MAJEURE
15.1 The Company is not liable for delay or failure arising from events beyond its reasonable control, including acts of God, natural disaster, epidemic, strike, civil unrest, governmental action, fulfilment partner failure, courier network failure or telecommunications failure.

16. TERMINATION
16.1 The Company may suspend or terminate access to the Platform at any time where these Terms are breached.

17. SEVERABILITY
17.1 If any provision is held invalid or unenforceable, the remaining provisions continue in full force.

18. AMENDMENT
18.1 The Company may amend these Terms at any time. The version in force when an Order is placed governs that Order.

19. GRIEVANCE REDRESSAL
Grievance Officer: Vansh Patwari
Email: dailyroutineco.in@gmail.com
WhatsApp: +91 92743 49506
Acknowledgement: within forty-eight (48) hours
Resolution: within one (1) month

20. GOVERNING LAW AND JURISDICTION
20.1 These Terms are governed by the laws of India.
20.2 Disputes are subject to the exclusive jurisdiction of the courts at Gujarat, India.